Privacy Policy

Moonbridge Therapy (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services or visit our website.

Information we collect

We may collect the following types of information:

Personal information

• Name
• Address
• Phone number
• Email address
• Payment details
• Health and therapy-related information (as disclosed during sessions or forms)

Non-personal information

• IP address
• Browser type
• Website usage data

How we use your information

The information we collect is used for the following purposes:

• To provide and personalize therapeutic services
• To schedule and manage appointments
• To process payments and manage billing
• To comply with legal and regulatory obligations
• To improve our services and website functionality

Sharing your information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• With authorized service providers or partners (e.g., payment processors)
• When required by law, court orders, or to comply with legal obligations
• To protect the rights, safety, or property of Moonbridge Therapy, our staff, or clients

Confidentiality and HIPAA compliance

All personal health information (PHI) is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Your therapy-related information is kept strictly confidential, except in the following cases:

• When required by law to report abuse or neglect
• To prevent serious harm to yourself or others
• If court-ordered to release records

Data security

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. This includes:

• Secured storage of physical records
• Encryption of electronic data
• Limited access to personal information

While we strive to ensure the security of your data, no system is 100% secure. You acknowledge that you use our services and website at your own risk.

Cookies and website tracking

Our website may use cookies or similar technologies to enhance your browsing experience. These tools collect non-personal information such as browser type and website usage.

• Disabling cookies: You can disable cookies in your browser settings, but this may affect website functionality.

Your rights

You have the following rights regarding your personal information:

• Access: Request access to the information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Restrictions: Limit the use of your data under certain circumstances.

To exercise these rights, contact us using the details below.

Third-party links

Our website may include links to external websites. Moonbridge Therapy is not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies.

Retention of information

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements

Changes to this Privacy Policy

Moonbridge Therapy reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. We recommend reviewing this policy periodically.

Contact information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Phone: (801) 889-2146

Office: Wasatch Building, Suite 103, 420 W 1500 S, Bountiful, UT 84010

By engaging with Moonbridge Therapy, you acknowledge that you have read, understood, and agree to this Privacy Policy.