Terms and Conditions
Terms and Conditions for
Moonbridge Therapy
Welcome to Moonbridge Therapy (“we,” “our,” or “us”). These Terms and Conditions (“Agreement”) govern your use of our services and website. By accessing or engaging with Moonbridge Therapy, you agree to comply with these terms.
Services Provided
Moonbridge Therapy offers counseling and therapeutic services, including but not limited to:
Individual therapy
Couples therapy
Family therapy
Group therapy
All services are provided by licensed professionals and are tailored to meet the unique needs of each client.
Appointments and Cancellations
Scheduling: Appointments can be scheduled via phone, email, or our online booking platform.
Cancellation Policy: Clients must provide at least 24 hours' notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice may incur a cancellation fee equivalent to the session cost.
No-Show Policy: Failure to attend a scheduled session without prior notice may result in a full session charge.
Payment Terms
Payment Methods: Payment is due at the time of service unless prior arrangements have been made. We accept [e.g., cash, credit cards, insurance payments, etc.].
Insurance: Clients are responsible for verifying insurance coverage and paying any co-pays, deductibles, or uncovered amounts.
Outstanding Balances: Unpaid balances must be settled before scheduling future appointments.
Confidentiality
Client Privacy: All communications and records are confidential and protected under HIPAA regulations.
Exceptions: Confidentiality may be breached in cases where there is a legal obligation, such as:
Reporting abuse or neglect
Preventing harm to self or others
Court orders requiring disclosure
Client Responsibilities
Clients are expected to actively participate in sessions and adhere to the therapeutic process.
Clients must inform therapists of any changes to their contact information, health status, or insurance coverage.
Therapist Responsibilities
Moonbridge Therapy will provide a safe, supportive, and non-judgmental environment.
Our therapists will adhere to ethical standards and maintain professional boundaries.
Limitations of Service
Therapy is a collaborative process, and outcomes are not guaranteed.
Moonbridge Therapy does not provide emergency or crisis services. In case of an emergency, clients should contact 911 or their local crisis hotline.
Termination of Services
Either party may terminate the therapeutic relationship at any time.
Moonbridge Therapy reserves the right to terminate services if a client
Violates these terms
Exhibits behavior that threatens the safety of the therapist or other clients
Use of Website
Content: The content provided on our website is for informational purposes only and does not constitute medical or therapeutic advice.
Third-Party Links: Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
Liability Disclaimer
Moonbridge Therapy is not liable for any direct, indirect, or consequential damages resulting from the use of our services or website. Clients agree to release and hold harmless Moonbridge Therapy and its staff from any claims arising from their engagement with our services.
Governing Law
These Terms and Conditions shall be governed by the laws of the State of Utah.
Contact Information
For any questions or concerns, please contact us at:
Phone: [Insert Contact Number]
Email: [Insert Email Address]
By engaging with Moonbridge Therapy, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
© Copyright 2025. Moonbridge Therapy. All Rights Reserved.